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Commissioning a Project

Commissioning a custom piece of furniture should feel exciting, not overwhelming. We've designed a seamless process - from initial reach-out to final delivery - to ensure a stress-free experience for our clients.

Step 1 — Tell Us What You're Envisioning

Every commissioned piece of furniture starts with a conversation. Reach out through the contact form, email, or Instagram — whatever is easiest for you. Share as much or as little detail as you have: a rough idea, an inspiration photo, a room measurement, or just a feeling or aesthetic you're going for. There are no wrong ideas. Our job is to listen, ask the right questions, and help you get clear on exactly what you want.

Step 2 — Design & Your Custom Quote

Once we understand your vision, a detailed quote is put together that covers the piece dimensions, wood species, finish, and everything else we've discussed. I'll walk you through your material options — whether that's the warmth of walnut, the clean grain of maple, or the character of red oak — so you can make a confident decision. No pressure, no upselling. Just honest guidance on what will look and perform best in your space.

 

Once you're happy with the design and quote, a deposit secures your spot in the build schedule.

Step 3 — The Build

This is where your piece comes to life in our workshop. We build all furniture pieces with solid wood — no veneers, no shortcuts — and every joint, edge, and finish is done by hand. Depending on the complexity of the piece, commissioned furniture typically takes 4-8 weeks to complete.

 

We send progress updates along the way so you're never left wondering how the commission is coming along.

Step 4 — Delivery & Installation

When your commission is finished, we'll coordinate a pickup or delivery date and time that works for you. If opting for delivery, we will bring your furniture directly to you, set it up, and ensure your furniture is situated exactly how you want it.

Every Ingrained Furniture piece comes with a warranty and care guide, so you know exactly how to maintain your new furniture for years to come.

Delivery: We deliver to Edmonton, St. Albert, and the surrounding area.
Please inquire with us directly if you would like delivery arranged for beyond the Edmonton area.

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Ready to add a custom-made furniture piece to your home?

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